A Message About the Coronavirus (COVID-19) Your health and safety is important to us

DOUGLASS & ZOOK PRECAUTIONARY STEPS

There is nothing more important than the health and well-being of the families we serve, the employees who work here, and the public at large. That’s why we’re taking the following steps to provide a safe environment at all of our locations.

  • We’re aligning all of our actions with the latest directives that come from the U.S. Centers for Disease Control (CDC) and local health officials.
  • We’re keeping our employees, vendors, and partners informed and up-to-date, to ensure their safety and that of the people we serve.
  • We have boosted all our disinfecting schedules and procedures as a preventative measure for all public-facing areas, as well as our mortuary and offices.
  • We’ve implemented extra training for our employees as we continue to provide the highest level of caring service that our families have come to expect.
  • We follow universal safety precautions for infectious disease in all our mortuary operations. You can expect our employees to engage in social distancing and enhanced hygiene practices as recommended by the CDC and other health officials.
  • We will continue to follow the guidelines and recommendations issued by Federal, State, and local health officials on the steps we can take to help prevent the spread of the virus.

For the latest information on the Coronavirus outbreak in our area, visit the LA County Department of Public Health website: http://publichealth.lacounty.gov/media/Coronavirus/#

The CDC’s Coronavirus website is: https://www.cdc.gov/coronavirus

ADDITIONAL STEPS YOU CAN TAKE

To protect yourself and others, the CDC & LADPH recommends that you:

  •  Regularly wash your hands with soap including before meals, after using the restroom and after coughing and sneezing. If soap is unavailable, use alcohol-based hand sanitizer.
  •  Minimize, where possible, close contact and the sharing of objects such as cups, food, and drink.
  •  Stay home when you are sick.
  •  Avoid touching your mouth, nose, and eyes with unwashed hands.
  •  Cover your mouth with a tissue when you cough or sneeze, then throw the tissue in the trash.
  •  Use a disinfectant to clean things that you touch often.

We appreciate your support as we navigate through these challenging times.

Working together, we will weather this temporary, yet difficult storm.

We are honored to serve the Monrovia community and appreciate the trust you have placed in us.

For more information, please contact us at (855) 852-9505.

WE REMAIN OPEN TO THE COMMUNITIES WE SERVE: UNTIL FURTHER NOTICE: Adjusted hours of 8AM to 5PM • All arrangements are made by phone only • All funeral services and visitations are suspended

We are doing our part to help mitigate the spread of the Coronavirus (COVID-19)

We’re continuing to follow the orders issued by our local public health officials on the steps we can take to help prevent the spread of the virus. Based on their recent guidelines, and in order to better protect you, our employees, and the public, we have made some adjustments in the services we’re able to provide at this time.

UNTIL FURTHER NOTICE:

  • We have adjusted our hours to 8AM to 5PM.

  • All public gatherings are suspended. This includes Funeral services, visitations and vigils.

  • We are ONLY making arrangements by phone.

We are able to provide essential mortuary services at this time to enable our families to address immediate needs and/or preparations. This includes:

  • Bringing your loved one into our care
  • Providing options to schedule memorial services at a later date
  • Direct burials and direct cremation services (these are services without a gathering of people to witness)

Douglass and Zook is following universal safety precautions for infectious disease in all our mortuary operations. Our employees are practicing social distancing and enhanced hygiene practices as recommended by the CDC and other health officials.

We are honored to serve the community of the City of Monrovia and appreciate the trust you have placed in us.

For more information, please contact us at (855) 852-9505 or (626) 358-3244 and let us know how we may be of service.